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Certificate Programme in Courageous Conflict Resolution

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The Certificate Programme in Courageous Conflict Resolution is a vital professional course comprising ten comprehensive units designed to meet rising industry demand for skilled mediators. As organizations increasingly prioritize psychological safety and effective communication, this certification addresses a critical gap in leadership capabilities.

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์ด ๊ณผ์ •์— ๋Œ€ํ•ด

It equips learners with essential strategies to navigate complex interpersonal dynamics, de-escalate tensions, and foster collaborative solutions. By mastering these techniques, professionals enhance their emotional intelligence and decision-making abilities, directly contributing to career advancement. This programme empowers individuals to transform conflict into opportunity, making them indispensable assets in any workplace environment seeking sustainable growth and harmonious team relations.

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์™„๋ฃŒ๊นŒ์ง€ 2๊ฐœ์›”

์ฃผ 2-3์‹œ๊ฐ„

์–ธ์ œ๋“  ์‹œ์ž‘

๋Œ€๊ธฐ ๊ธฐ๊ฐ„ ์—†์Œ

๊ณผ์ • ์„ธ๋ถ€์‚ฌํ•ญ

  • Understanding Conflict Dynamics and Styles
  • Communication Skills for Courageous Conflict Resolution
  • Active Listening and Empathy in Difficult Conversations
  • De-escalation Techniques and Conflict Management Strategies
  • Negotiation and Mediation Skills for Positive Outcomes
  • Addressing Power Imbalances and Bias in Conflict
  • Courageous Self-Reflection and Emotional Intelligence
  • Ethical Considerations in Conflict Resolution
  • Building Bridges: Restorative Justice Practices
  • Applying Courageous Conflict Resolution in Diverse Settings

๊ฒฝ๋ ฅ ๊ฒฝ๋กœ

Career Roles in Courageous Conflict Resolution (UK) Description Mediator (Primary: Mediation, Secondary: Negotiation) Facilitates communication and agreement between disputing parties, helping them find mutually acceptable solutions.

High demand in legal and business sectors.

Negotiator (Primary: Negotiation, Secondary: Diplomacy) Represents individuals or organizations in discussions to reach beneficial agreements, crucial for resolving conflicts effectively in various industries.

Conflict Resolution Consultant (Primary: Conflict Resolution, Secondary: Coaching) Provides tailored strategies and support to businesses and individuals facing conflict, improving team dynamics and organizational culture.

Restorative Justice Practitioner (Primary: Restorative Justice, Secondary: Reconciliation) Focuses on repairing harm caused by conflict and fostering healing between victims and offenders, often employed in community settings.

Human Resources Manager (Primary: HR Management, Secondary: Employee Relations) Handles workplace disputes and ensures a positive work environment, a critical role in maintaining productivity and employee well-being.

Strong demand.

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์‚ฌ์ „ ๊ณต์‹ ์ž๊ฒฉ์ด ํ•„์š”ํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ์ ‘๊ทผ์„ฑ์„ ์œ„ํ•ด ์„ค๊ณ„๋œ ๊ณผ์ •.

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์™œ ์‚ฌ๋žŒ๋“ค์ด ๊ฒฝ๋ ฅ์„ ์œ„ํ•ด ์šฐ๋ฆฌ๋ฅผ ์„ ํƒํ•˜๋Š”๊ฐ€

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ํš๋“ํ•  ๊ธฐ์ˆ 

Conflict Resolution Active Listening Emotional Intelligence Negotiation Skills

์ฝ”์Šค ์ˆ˜๊ฐ•๋ฃŒ

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์ด ๊ณผ์ •์˜ ๋น„์šฉ์„ ์ง€๋ถˆํ•˜๊ธฐ ์œ„ํ•ด ํšŒ์‚ฌ๋ฅผ ์œ„ํ•œ ์ฒญ๊ตฌ์„œ๋ฅผ ์š”์ฒญํ•˜์„ธ์š”.

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๊ฒฝ๋ ฅ ์ธ์ฆ์„œ ํš๋“

์ƒ˜ํ”Œ ์ธ์ฆ์„œ ๋ฐฐ๊ฒฝ
CERTIFICATE PROGRAMME IN COURAGEOUS CONFLICT RESOLUTION
์—๊ฒŒ ์ˆ˜์—ฌ๋จ
ํ•™์Šต์ž ์ด๋ฆ„
์—์„œ ํ”„๋กœ๊ทธ๋žจ์„ ์™„๋ฃŒํ•œ ์‚ฌ๋žŒ
London School of International Business (LSIB)
์ˆ˜์—ฌ์ผ
05 May 2025
๋ธ”๋ก์ฒด์ธ ID: s-1-a-2-m-3-p-4-l-5-e
์ด ์ž๊ฒฉ์ฆ์„ LinkedIn ํ”„๋กœํ•„, ์ด๋ ฅ์„œ ๋˜๋Š” CV์— ์ถ”๊ฐ€ํ•˜์„ธ์š”. ์†Œ์…œ ๋ฏธ๋””์–ด์™€ ์„ฑ๊ณผ ํ‰๊ฐ€์—์„œ ๊ณต์œ ํ•˜์„ธ์š”.
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