Global Certificate Course in Quality Function Deployment
-- ViewingNowThe Global Certificate Course in Quality Function Deployment is a comprehensive 10-unit program designed to meet rising industry demand for quality-driven professionals. It emphasizes the critical importance of translating customer needs into technical specifications, ensuring product excellence.
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- Introduction to Quality Function Deployment (QFD)
- House of Quality: Design and Interpretation
- Voice of the Customer (VOC) Analysis and Prioritization
- Relationship Matrix and Importance Ratings
- Target Setting and Competitive Benchmarking
- Deployment Matrix and Process Planning
- QFD for Different Product/Service Categories
- Implementation and Project Management with QFD
- Quality Function Deployment Software Tools and Techniques
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Career Role (Quality Function Deployment) Description Quality Engineer (Primary: Quality; Secondary: Engineering) Applies QFD principles to improve product/service quality, focusing on customer needs and voice of customer analysis.
High industry demand.
Six Sigma Black Belt (Primary: Six Sigma; Secondary: Quality) Leads process improvement projects using DMAIC methodology, leveraging QFD for defining project goals aligned with customer needs.
High salary potential.
Product Manager (Primary: Product; Secondary: Management) Uses QFD to translate customer requirements into product specifications, ensuring market fit and product success.
Strong leadership skills required.
Process Improvement Consultant (Primary: Process; Secondary: Consulting) Advises organizations on implementing QFD and other quality management tools to enhance efficiency and customer satisfaction.
Extensive experience preferred.
EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
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- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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